SMS Gateway

Connect your application with our API and start sending SMS today.

MESSAGING INFRASTRUCTURE

Every OTP Delivered. Every Alert On Time.

Fintechord’s SMS Gateway gives banks and fintechs a single, reliable channel for one-time passwords, transaction alerts, and payment reminders — with Arabic and English support, delivery reporting, and the throughput to handle peak load.

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Messaging Your Customers Actually Rely On

In financial services, an SMS isn’t marketing — it’s infrastructure. A one-time password that arrives ninety seconds late is a failed login. A transaction alert that never lands is a fraud case nobody caught in time. A missed payment reminder is a delinquent installment.

Fintechord’s SMS Gateway is built for that reality. It connects your core banking, lending, and onboarding systems to regional mobile operators through one API, prioritises time-critical messages, and gives you delivery visibility on every send. Arabic and English, transactional and bulk, with the logging and controls a regulated institution needs.

What's Inside

OTP & Two-Factor Delivery

Time-critical one-time passwords routed on priority paths, with configurable expiry and retry so authentication doesn't stall.

Transaction & Balance Alerts

Notify customers of debits, credits, card activity, and balance thresholds the moment they happen.

Arabic & English Messaging

Full Unicode support for Arabic alongside English, so messages display correctly on every handset.

Delivery Reports & Analytics

Real-time delivery status per message, plus dashboards showing throughput, failure rates, and operator performance.

Branded Sender ID

Messages arrive under your institution's name rather than a random shortcode — building trust and cutting phishing risk.

Scheduled & Bulk Campaigns

Queue payment reminders, statement notices, and customer announcements to send in batches at the right time.

From System Event to Delivered Message in Four Steps

1. Connect

Integrate once through a REST API or SMPP, from your core banking, lending, or onboarding platform.

2. Trigger

Your system fires an event — a login attempt, a debit, a due installment — and calls the gateway.

3. Route

The gateway selects the best operator route, prioritising OTPs and time-critical traffic over bulk.

4. Confirm

Delivery status returns in real time and is logged, so you always know what landed and what didn't.

Why Financial Institutions Choose It

  • Higher Delivery Rates — priority routing means OTPs arrive in seconds, not minutes
  • Fewer Failed Logins — reliable authentication cuts support calls and abandoned sessions
  • Faster Fraud Detection — instant alerts let customers flag anything unexpected
  • Better Repayment Rates — automated reminders reduce missed and late installments
  • Full Visibility — per-message delivery reporting and audit logs
  • One Integration — a single API replaces separate connections to multiple operators

Built For

  • Banks & Financial Institutions sending OTPs, transaction alerts, and account notices
  • Lending & Finance Companies automating payment reminders and collection notices
  • Fintechs & Digital Wallets securing onboarding and login with two-factor authentication
  • Insurance Providers issuing policy renewals, claim updates, and premium reminders

Built for Traffic That Can't Fail

Authentication and alert traffic doesn’t get a second chance, so the gateway is built around resilience: redundant operator routes with automatic failover, queueing that absorbs spikes without dropping messages, and priority lanes that keep OTP delivery fast even when bulk campaigns are running.

On the security side, messages move over encrypted connections, access is controlled by API key and role, and every send is logged with its delivery outcome — giving your operations and compliance teams a complete, retrievable record.

Fits Your Stack

The SMS Gateway is delivered as a REST API with SMPP support, so it plugs into core banking systems, loan origination platforms, CRMs, and custom applications. It works natively with Fintechord’s other products — sending OTPs for Elm Gateway identity verification, signature notifications for Docsign, and installment reminders from the LMS mobile app. Our team handles operator connectivity and sender ID registration end to end.

Ready for Messaging You Can Depend On?

See how the SMS Gateway handles your OTP and alert traffic, and what your delivery rates could look like. Book a walkthrough with our team.

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Frequently Asked Questions

OTP and other time-critical traffic is routed on priority paths ahead of bulk messaging, so authentication codes typically arrive within seconds. Actual timing depends on operator conditions, which you can monitor through the delivery dashboard.
Yes. The gateway supports full Unicode, so Arabic messages render correctly across handsets. You can send in Arabic, English, or both.
Yes. Messages can be sent under a registered sender ID showing your institution’s name rather than a numeric shortcode. We handle the registration process with operators as part of onboarding.
Every message returns a real-time delivery status that is logged and visible in your dashboard, along with analytics on throughput, failure rates, and route performance.
Anything that can call a REST API, plus SMPP for higher-volume direct connections. It connects to core banking, lending, onboarding, and CRM systems, and natively to Fintechord’s Elm Gateway, Docsign, and LMS products.
Yes. You can schedule bulk sends such as statement notices and reminders, and priority routing ensures those campaigns never delay OTP or alert traffic.